Siebel Event logs

To tune performance in Siebel, you first need to get detailed events for the suspected component.


Set ‘Event Log Level’ to 5 for proper component:

1) In Call Center, navigate to Site Map > Administration  Server Configuration > Components > Events

2) Highlight the component for which you wish to turn the tracing on.

3) In the lower applet, select the event type and set the log level to 5.

Siebel Event logs